If you already have an email address you are happy to use, we can feature that on your website and/or printed material. This would normally be a free Hotmail, Gmail or Yahoo email address. Alternatively, if you would like an email address that features your website domain name, eg andy@mynewdomain.co.uk, then take a look at options A to E below.
Option Z
Zero cost per month
Option A
(Email Forwards "Our Dedicated Email Server")
£1.65 +VAT per month
Email forwards are free if you have ordered one of the Options C, D or E microsoft office 365 email products we offer.
Forward Only Email address(es): Price per month, per email address. No mailbox, but a professional email address to feature on your website and/or printed material. Email address uses your domain name, like andy@mynewdomain.co.uk and forwards to a 3rd party email address/mailbox such as Gmail or Hotmail for example andyabc123@yahoo.co.uk
PLEASE NOTE THAT THESE RATES, PAID MONTHLY TO US VIA DIRECT DEBIT, WILL RISE ON THE 29TH OF AUGUST EACH YEAR IN LINE WITH INFLATION.
Option B
(IMAP Basic "Our Dedicated Email Server")
From £4.00 +VAT per month
+ £2.00 +VAT per month
(email mailbox maintenance charge)
Total £6.00 +VAT per month per mailbox
PLEASE NOTE: as from 31.12.2024 we will not be supporting this product.
We recommend you upgrade to OPTION C: Microsoft 365 Exchange Online Plan 1.
Basic Email Service: Price per month, per email address.
- Includes webmail and a 2GB mailbox
- We no longer would take on Migration to IMAP POP 3 mailbox
- If you wish to set the mailbox up on your phone or device, we can provide you with the relevant mail server details for you to do so.
Note that the 2GB/5GB allowance is a combination of the inbox, sent items, junk, and trash folders so it is important to delete any unwanted/old emails to stay on top of your usage. Remember to empty the trash folder when you have finished, as this often gets forgotten.
PLEASE NOTE THAT THESE RATES, PAID MONTHLY TO US VIA DIRECT DEBIT, WILL RISE ON THE 29TH OF AUGUST EACH YEAR IN LINE WITH INFLATION.
Option D
(Microsoft 365 – Business Basic)
£7.18 +VAT per month
+ £2.00 +VAT per month
(email mailbox maintenance charge)
Total £9.18 +VAT per month per mailbox
- Web and mobile versions of Office apps only
- Chat, call, meet up to 300 attendees
- 1 TB of cloud storage per user
- Business-class email
- Standard security
- Anytime phone and web support
- Easy set up on an unlimited number of PCs, smart phones and devices
- Email addresses that are used as forwards (such as info@ or enquiries@) are free of charge)
- £75 one off data migration charge per mailbox1
- £15 per Office 365 per account / mailbox set up charge and your monthly costs is £9.18 + vat
PLEASE NOTE THAT THESE RATES, PAID MONTHLY TO US VIA DIRECT DEBIT, WILL RISE ON THE 29TH OF AUGUST EACH YEAR IN LINE WITH INFLATION.
Option E (Microsoft 365 – Business Standard)
£12.28 +VAT per month
+ £2.00 +VAT per month
(email mailbox maintenance charge)
Total £14.28 +VAT per month per mailbox
- Web and mobile versions of Office apps only
- Chat, call, meet up to 300 attendees
- 1 TB of cloud storage per user
- Business-class email
- Standard security
- Anytime phone and web support
- Desktop versions of Office apps with premium features
- Easily host webinars
- Attendee registration and reporting tools
- Manage customer appointments
- Easy set up on an unlimited number of PCs, smart phones and devices
- Email addresses that are used as forwards (such as info@ or enquiries@) are free of charge
- £75 one off data migration charge per mailbox1
- £15 per Office 365 per account / mailbox set up charge and your monthly costs is £14.28 + vat
PLEASE NOTE THAT THESE RATES, PAID MONTHLY TO US VIA DIRECT DEBIT, WILL RISE ON THE 29TH OF AUGUST EACH YEAR IN LINE WITH INFLATION.
Option F
(Microsoft 365 Exchange Online Plan 2 )
£8.20 +VAT per month
+ £2.00 +VAT per month
(email mailbox maintenance charge)
Total £10.20 +VAT per month per mailbox
Everything in Option C (Microsoft Exchange Online Plan 1), plus:
- 100 GB mailbox and messages up to 150 MB
- Built-in data loss prevention (DLP)
- Cloud Voicemail services with call answering, dial-in UI, and automated attendant
PLEASE NOTE THAT THESE RATES, PAID MONTHLY TO US VIA DIRECT DEBIT, WILL RISE ON THE 29TH OF AUGUST EACH YEAR IN LINE WITH INFLATION.
If you require assistance setting up your account on your devices from our team, there is a one off charge of £25.00 per device.
If you are an existing client and adding mailboxes or email forwards there is a £15.00 +vat admin charge applicable per mailbox as a one off fee. If you are new client there is a £15.00 +vat admin charge per mailbox as a one off set up fee.
Can I put my email on my phone or laptop?
Yes you can!
With each email mailbox you will receive a unique password that you can use to setup the email account (your mailbox that you will use sending and receiving your emails) on your device (PC, tablet or smart phone). In the settings of your device, you will find instructions and prompts as to where to put this password. Each device make & model is slightly different, but you should be able to search online for instructions specific to your device. Microsoft also provide device specific, step by step guides CLICK HERE … If you require assistance setting up your account on your devices from our team, there is a one-off charge of £25.00 per device, however 95% of the time you will be able do this yourself. You will not need us.
Need help managing Office 365?
If you use Office 365 as your email provider, either through us or another provider, but are not confident of setting up and managing your email addresses and forwards, then let us do it for you. For a monthly fee of £20 +VAT per domain and for up to 5 email addresses, we will set up the accounts, purchase and assign licences for you, and help you setup your mailboxes on your devices.
How do I pay for email services?
Your payment for email services and Website hosting is paid to us via direct debit. We will be asking you for your bank account and sort code to set this up. Please note, if you pay us any of these instalments prior to us providing you with hosting services, this money will be taken off your final one-off bill for the creation of your website. (In other words, if for some reason the website build is delayed – your end or ours – and you have paid us for hosting when there is nothing to host, you will not lose out).
How do I access my webmail?
To access your webmail:
Type in: webmail.yourdomain.co.uk (replacing yourdomain.co.uk with your actual domain name), this will open your webmail log in page. Enter your username & password. Username = Your email address (the email account you are trying to view and/or send or receive from) Password = The email password supplied to you by us. If you have lost this please email us from a separate email account and we will send to you. We may ask you some security questions.
Want to read more about related services?
Explore one of the options below:
1 We will migrate your existing emails from your current mail server over to the new mail server, giving you peace of mind that no important emails will be lost after the move. 2 Our ‘Basic Email Service’ includes a 2GB mailbox. If you fill the 2GB allowance, you will be upgraded to the 5GB service and your monthly direct debit will be adjusted accordingly. The mailboxes have a 60 email per hour sending limitation. This is to ensure that our customers are not using our mail-server to send out mass spam emails. We’ll be alerted to any email address that exceeds this limit and may need to contact you (the customer) to check for suspicious activity on the account. We do not recommend relying solely on webmail, and it is your (the customer’s) responsibility to backup emails regularly. We (Web Directions) cannot be held responsible for any loss of email, or any misconfiguration of email settings in 3rd party email client software or device such as Outlook, MacMail, mobile phones or tablets. We can, for a fee, help setup email on your computer or device, but we must be made aware of the specific device in advance. This fee is £15 per device if performed at our studio, or £25 per device + travel expenses, if you wish us to come to you. These are all one off costs. Alternately we can simply send you the codes and many of you will be able to set up your new email account on your device (normally tablet, PC or smartphone) yourselves. All prices listed on this website exclude VAT.